Overview

Showcase your exceptional customer service skills with our specialized certification, tailored for dedicated teens who've already gained practical experience. This certification validates your ability to provide outstanding assistance, communicate effectively, and handle various customer interactions with finesse. Whether you're aiming to bolster your resume, launch a customer service venture, or enhance your interpersonal skills, our certification empowers you to stand out as a reliable and proficient customer service provider.

  • Practical Proficiency: Demonstrate your existing customer service skills and hands-on experience.

  • Effective Communication: Showcase your ability to interact and assist customers with professionalism.

  • Tailored for Teens: Designed for young individuals familiar with customer service dynamics.

Certification Requirements

    1. Before we begin...

    2. How to use this course

    1. Customer Service Principles

    2. Handling Difficult Customers

    3. Communication Techniques

    1. Active Listening

    2. Problem Solving

    3. Product / Service Knowledge

    4. Feedback Collection

    5. Interpersonal Skills

    6. Multi-tasking

    1. Other digital assets

    2. References

    1. Next steps

About this certification

  • $49.99
  • 14 lessons

Pricing options